Legal notice

Last updated: July 23, 2026

Business Information

This website is owned and operated by:

Colorado Mountain Balm Company, LLC
Doing business as The Balm Co.

Mailing Address:
P.O. Box 2512
Avon, Colorado 81620-2512
United States

Customer Service

Questions, complaints, claims, order inquiries, wholesale inquiries, and other customer-service matters may be directed to:

Email: info@spreadthebalm.com

Please include your name, order number, and a description of your request when contacting us about an order.

No Public Retail Location

The address listed above is a mailing address. It is not a public retail storefront, customer-service location, or authorized location for in-person visits.

Do not mail returns to this address without first contacting us and receiving return instructions. Unauthorized returns may not be accepted or processed.

Website Content

We make reasonable efforts to keep the information on this website accurate and current. However, product descriptions, ingredients, packaging, prices, availability, photographs, promotions, and other website content may be updated or corrected without prior notice.

Natural ingredients may vary slightly in appearance, color, scent, consistency, and texture between production batches. Website photographs and screen displays may not reproduce product colors or packaging exactly.

Product Information Disclaimer

The products sold by The Balm Co. are cosmetic and personal-care products. Statements and information provided on this website have not been evaluated by the United States Food and Drug Administration unless expressly stated otherwise.

Our products and website content are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Information on this website is provided for general informational purposes and is not medical advice.

Customers should review product ingredients before use. Discontinue use if irritation or an adverse reaction occurs. Customers with allergies, sensitivities, medical conditions, or other concerns should consult an appropriate healthcare professional before using a product.

Intellectual Property

Unless otherwise stated, all website text, photographs, graphics, product names, logos, labels, designs, videos, branding, and other original content are owned by or licensed to Colorado Mountain Balm Company, LLC.

Content may not be copied, reproduced, republished, distributed, modified, displayed, sold, or used for commercial purposes without prior written authorization.

Third-Party Links and Services

This website may contain links to third-party websites or use services provided by third parties, including payment processors, shipping carriers, marketing providers, and technology platforms.

The Balm Co. does not control and is not responsible for the content, security, availability, privacy practices, or policies of independent third parties. Use of third-party websites and services may be subject to separate terms and privacy policies.

Policies and Terms

Use of this website and purchases made through it are also governed by our Terms of Service, Privacy Policy, Refund Policy, and Shipping Policy.

If there is a conflict between this Legal Notice and a specific written policy governing an order or transaction, the more specific policy will control to the extent permitted by applicable law.

Legal Communications

Legal questions or notices concerning this website or The Balm Co. may be sent to:

Colorado Mountain Balm Company, LLC
P.O. Box 2512
Avon, Colorado 81620-2512
United States